Q: Is there a minimum commitment required to sign up for a subscription?

A: Nope! We ask that you try it for a few times - if it’s not working out for you, you can cancel!

Q:​ Is it possible to gift a subscription?

A:​ Yes! Subscriptions make fantastic gifts! You can set one up for delivery so the recipient receives their flowers to their doorstep, or for pickup if you know they visit the shop frequently.

Q:​ Can I change my delivery/pickup date?

A: ​Yes!* A rescheduling email must be sent to frenchmarketflowers@gmail.com 72 hours before your next charge date. *Please note, scheduling changes are accommodated infrequently. Changes every week are not permitted.

Q:​ Can I skip an order?

A:​ Yes! A skip email must be sent to frenchmarketflowers@gmail.com 72 hours before your next charge date.

Q:​ What happens if I miss my subscription pickup?

A:​ We notify you by phone of a missed pickup and will hold your flowers in our flower fridge for 48 hours. After 48 hours, your order will be forfeited.

Q:​ What happens if I miss my subscription delivery?

A:​ You or the recipient does not need to be home to receive your flowers. If no one answers, your flowers will be left in a safe, shaded area. In the event we are unable to safely deliver your flowers, they will be returned to our shop. You then have the option to pick them up or pay for a redelivery.

Q:​ How do I cancel my subscription?

A: ​A cancellation email must be sent to frenchmarketflowers@gmail.com 72 hours before your next charge date.